1. BizzTrade’s Commitment to You
BizzTrade understands the importance of maintaining the confidentiality and privacy of Your Information. By entrusting us with your information, we would like to assure you of our commitment to keeping such information private. We have taken measurable steps to protect the confidentiality, security, and integrity of Your Information.
2. Collection of
If you decide to apply to
open an account with BizzTrade and hence become its Client, there is certain
information that we will require from you in order to do so.
BizzTrade may collect
Your Information directly from you (in your completed Account Opening
Application Form or other way) or from other persons including, for example,
credit reference agencies, fraud prevention agencies, banks, other financial
institutions, third authentication service providers and the providers of
public registers. This information includes, but is not limited to personal
details such as name, address, date of birth, contact details, payment details,
including credit card, debit card and bank account details, and other necessary
BizzTrade may also
collect Your Information in regards to your use of our website(s), such as
pages visited, frequency, duration of visit and trading activities.
From time to time we may also request further information to help us improve our Service to you (if you are our Client) or our activities (if you are our Provider for Trading Data) under our relevant Agreement, as the case may be, or comply with Applicable Regulations.
3. Use of the Information
BizzTrade will use,
store, process and handle Your Personal Information in connection with the
furthering of the Agreement between us.
Your Information (not in the public domain or already possessed by BizzTrade without a duty of confidentiality) which we hold is to be treated by us as confidential and will not be used for any purpose other than in connection with the provision, administration and improvement of our Services to you or the furthering of our Agreement between us, establishing and managing your account or a relationship between us, reviewing your ongoing needs, enhancing customer service and products, giving you ongoing information or opportunities that we believe may be relevant to you, improving our relationship, anti-money laundering and due diligence checks, for research and statistical purposes and for marketing purposes (according to the Agreement between us), as applicable.
4. Contacting You
BizzTrade may, for the
purpose of administering the terms of our agreement between us, from time to
time, make direct contact with you by telephone, fax, email, or post.
If you agree, we or any of our Affiliates of the Company or any other company in our group, may make contact with you from time to time, by telephone, email or post for marketing purposes to bring to your attention products or services that may be of interest to you or to conduct market research.
5. Disclosure of Information
Under the Agreement
between us, BizzTrade has the right to disclose Your Information (including
recordings and documents of a confidential nature, card details) in certain
circumstances. According to the Agreement between us, Your Information may be
(a) Where required by law
or a court order by a competent Court;
(b) Where requested by
our Supervising regulatory authority having control or jurisdiction over us or
you or our associates or in whose territory we have Clients or Providers, as
(c) To relevant
authorities to investigate or prevent fraud, money laundering or other illegal
(d) A Broker so as to
execute your Instructions or Orders and for purposes ancillary to the provision
of our Services to you as our Client;
(e) To credit reference
and fraud prevention agencies, third authentication service providers, banks
and other financial institutions for credit checking, fraud prevention,
anti-money laundering purposes, identification or due diligence checks of you.
To do so they may check the details you supplied against any particulars on any
database (public or otherwise) to which they have access. They may also use
your details in the future to assist other companies for verification purposes.
A record of the search will be retained by us;
(f) To our professional
advisors provided that in each case the relevant professional shall be informed
about the confidential nature of such information and commit to the
confidentiality herein obligations as well;
(g) To other services providers who create, maintain or process databases (whether electronic or
not), offer record-keeping services, email transmission services, messaging
services or similar services which aim to assist us to collect, storage, process
and use Your Information or get in touch with you or improve the provision of
our services or activities under the Agreement between us;
(h) To data reporting
(i) To other services providers for statistical purposes in order to improve our marketing, in such a
case, the data will be provided in an aggregate form;
(j) To market research
call centers that provide telephone or email surveys with the purpose to
improve our Services or activities, but only contact details. For the avoidance
of doubt no payment details such as but not limited to credit card, debit card
and bank details will be transmitted;
(k) Where necessary in
order for us to defend or exercise our legal rights to any court or tribunal or
arbitrator or Ombudsman or governmental authority, as the case may be;
(l) At your request or
with your consent;
(m) To our Affiliates or
any other company in our group excluding payment details such as but not
limited to credit card, debit card, and bank account details.
(n) To our employees so
as to exercise their duties to further the Agreement between us, or to assure
the efficient functioning of our Platform, the Automatic Orders and the Trading
6. Safeguard Measures
Your Information is
stored on secure servers.
We limit access to Your
Information only to those employees or partners that need to know the
information in order to enable the carrying out of the Agreement between us.
We have procedures in
place regarding how to safeguard and use Your Information, for example by
requesting our Affiliates and employees to maintain the confidentiality of Your
We will not keep Your
Information for any longer than is required. In many cases, information must be
kept for considerable periods of time. Retention periods will be determined to take into account the type of information that is collected and the purpose
for which it is collected, bearing in mind the requirements applicable to the
situation and the need to destroy outdated, unused information at the earliest
reasonable time. In any event, we will keep Your Information for the duration
of applicable Limitation of Actions Laws as a minimum.
While we will use all reasonable efforts to safeguard Your Information,
you acknowledge that the use of the internet is not entirely secure and for
this reason we cannot guarantee the security or integrity of any personal data
transferred from you, or to you via the internet.